Our Consulting Application Management Services (AMS) deliver cost-effective and customer-responsive global support for the SAP portfolio of midmarket solutions. The offerings ensure optimal performance of your SAP software.
Authorized to resell and support all SAP midmarket solutions, also the go-to for global rollouts – for both single instance and branch/subsidiary deployments. This high level of expertise combined with advanced call center technologies enables AMS to deliver unparalleled SAP service and support. AMS customer service teams are available on-site or remotely to help customers get 100% value from SAP solutions.
Services Include:
Post-implementation Application Support
Application Optimization
Ongoing Improvement of SAP Solutions
Global Follow-the-Sun Support: Monday – Friday: 8:00am – 6:00pm CET
On-call Support
24x7 Live Remote Support
Daily, Weekly & Monthly Updates; Newsletters; Reporting
Multi-language Support: English, Chinese, German, Japanese
AMS Customer Portal and Change Management System